{"id":28428,"date":"2026-02-03T10:22:31","date_gmt":"2026-02-03T10:22:31","guid":{"rendered":"https:\/\/accept.pt\/applications\/accept-occurrences\/"},"modified":"2026-03-26T16:22:51","modified_gmt":"2026-03-26T16:22:51","slug":"occurrence-management-software","status":"publish","type":"page","link":"https:\/\/accept.pt\/en\/applications\/occurrence-management-software\/","title":{"rendered":"ACCEPT occurrences"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Section” _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/02\/ocurrence_herobg-scaled.png” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” custom_css_main_element=”display: flex;||justify-content: center;||flex-direction: column;” global_colors_info=”{}”][et_pb_image src=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/02\/bigsize_occurrences_white.png” title_text=”bigsize_occurrences_white” admin_label=”Image” _builder_version=”4.27.5″ _module_preset=”d885e7cb-b575-41e3-bf14-024bc6787476″ width=”60%” max_width=”400px” custom_margin=”||16px||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#FFFFFF” header_text_color=”#FFFFFF” header_font_size=”4rem” header_2_text_color=”#FFFFFF” header_2_font_size=”2.3rem” custom_margin=”||||false|false” custom_css_free_form=”selector mark {|| background-color:hsla(69, 80%, 41%, 0.2);|| color: white;||}” global_colors_info=”{}”]<\/p>\n

Turning incidents into solutions
<\/mark><\/h2>\n

Record, track, and resolve occurrences quickly with ACCEPT occurrences, an occurrence management software that allows you to identify the root cause, implement corrective actions, and prevent incidents from recurring.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/03\/mockup-ocorrencias.png” alt=”mockup-ocorrencias” title_text=”mockup-ocorrencias” align=”right” admin_label=”Image” _builder_version=”4.27.6″ _module_preset=”default” width=”79%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” background_color=”#FFFFFF” background_image=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/02\/section_bg_white-scaled.png” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_css_free_form=”selector {|| display: flex;||\talign-items: center;||} ||||@media (max-width: 768px) {|| selector {|| display: block;|| }||}” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_3_text_color=”#243746″ header_3_font_size=”1.9rem” custom_margin=”||||false|false” custom_css_free_form=”selector mark {|| background-color: rgba(36, 55, 70, 0.2)||}” global_colors_info=”{}”]<\/p>\n

Flexible identification<\/mark> for each
type of occurrence<\/h3>\n
    \n
  • Fields tailored to the type of occurrence, ensuring complete and consistent records.<\/li>\n
  • Clear categorization that facilitates analysis, prioritization, and investigation.<\/li>\n<\/ul>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/03\/flexible-identification-for-each.png” alt=”flexible-identification-for-each” title_text=”flexible-identification-for-each” align=”center” _builder_version=”4.27.6″ _module_preset=”default” width=”83%” max_width=”1000px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”108deg” background_color_gradient_stops=”gcid-836c55ef-14c2-49e3-8301-192fb2a470ca 0%|gcid-secondary-color 48%” background_enable_image=”off” global_colors_info=”{%22gcid-836c55ef-14c2-49e3-8301-192fb2a470ca%22:%91%22background_color_gradient_stops%22%93,%22gcid-secondary-color%22:%91%22background_color_gradient_stops%22%93}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/03\/occurrence-and-non-conformance-management-software-accept-occurrences.png” alt=”occurrence-and-non-conformance-management-software-accept-occurrences” title_text=”occurrence-and-non-conformance-management-software-accept-occurrences” align=”center” _builder_version=”4.27.6″ _module_preset=”default” max_width=”500px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” custom_css_main_element=”display:flex;||justify-content: center;||flex-direction: column;” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#FFFFFF” header_3_text_color=”#FFFFFF” header_3_font_size=”2rem” custom_css_free_form=”selector mark {|| background-color: rgba(220, 227, 235, 0.2);|| color: white||}” global_colors_info=”{}”]<\/p>\n

    Full control<\/mark> over the resolution cycle<\/h3>\n
      \n
    • Define those responsible, deadlines, areas involved, and corrective actions.<\/li>\n
    • Track the status of each occurrence from registration to closure, without loss of information.<\/li>\n<\/ul>\n

      [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” background_image=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/01\/waves_darknobg-scaled.png” background_size=”stretch” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_css_free_form=”selector {|| display: flex;||\talign-items: center;||} ||||@media (max-width: 768px) {|| selector {|| display: block;|| }||}” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” header_3_text_color=”#243746″ header_3_font_size=”2rem” custom_padding=”3px|||||” custom_css_free_form=”selector mark {|| background-color: rgba(36, 55, 70, 0.2)||}” global_colors_info=”{}”]<\/p>\n

      Greater autonomy<\/mark> for those on the ground<\/h3>\n
        \n
      • Teams can record and resolve occurrences quickly, without dependence on manual processes.<\/li>\n
      • Shorter response times and greater alignment between shifts, lines, and areas.<\/li>\n<\/ul>\n

        [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/03\/greater-autonomy-for-those-on-the-ground.png” alt=”greater-autonomy-for-those-on-the-ground” title_text=”greater-autonomy-for-those-on-the-ground” align=”center” _builder_version=”4.27.6″ _module_preset=”default” max_width=”500px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Accordion” _builder_version=”4.27.5″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”108deg” background_color_gradient_stops=”gcid-secondary-color 46%|gcid-836c55ef-14c2-49e3-8301-192fb2a470ca 100%” background_enable_image=”off” global_colors_info=”{%22gcid-836c55ef-14c2-49e3-8301-192fb2a470ca%22:%91%22background_color_gradient_stops%22%93,%22gcid-secondary-color%22:%91%22background_color_gradient_stops%22%93}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”gcid-3aac3c2b-7dac-44b7-8c02-0a550aa0a9ce” header_2_text_color=”#FFFFFF” header_2_font_size=”32px” global_colors_info=”{%22gcid-3aac3c2b-7dac-44b7-8c02-0a550aa0a9ce%22:%91%22text_text_color%22%93}”]<\/p>\n

        Key features<\/strong><\/h2>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ module_id=”image-features” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/03\/flexible-identification-scaled.png” alt=”flexible-identification” title_text=”flexible-identification” align=”center” module_id=”feat-0″ _builder_version=”4.27.6″ _module_preset=”default” max_height=”350px” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/03\/full-control.png” alt=”full-control” title_text=”full-control” align=”center” module_id=”feat-1″ _builder_version=”4.27.6″ _module_preset=”default” max_height=”350px” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/03\/centralized-experience.png” alt=”centralized-experience” title_text=”centralized-experience” align=”center” module_id=”feat-2″ _builder_version=”4.27.6″ _module_preset=”default” max_height=”350px” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/accept.pt\/wp-content\/uploads\/2026\/03\/root-cause-analysis-scaled.png” alt=”root-cause-analysis” title_text=”root-cause-analysis” align=”center” module_id=”feat-3″ _builder_version=”4.27.6″ _module_preset=”default” max_width=”500px” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”gcid-primary-color” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”RGBA(255,255,255,0)” module_id=”feat-acc” _builder_version=”4.27.5″ _module_preset=”default” toggle_text_color=”#FFFFFF” toggle_font_size=”1.2rem” body_text_color=”#FFFFFF” text_orientation=”left” custom_css_open_toggle=”border-left: 3px solid #a4bc15 !important;” global_colors_info=”{%22gcid-primary-color%22:%91%22open_toggle_text_color%22%93}”][et_pb_accordion_item title=”Flexible identification” open=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false” border_width_all=”3px” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}”]<\/p>\n

        Associate specific fields and parameters with each type of occurrence to ensure precise and uniform characterization.<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Full control” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” open=”off”]<\/p>\n

        Set deadlines, those responsible, areas, priorities, and corrective actions for each occurrence, with full visibility of progress.<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Centralized experience” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” open=”off”]<\/p>\n

        Access all occurrences in a single interface, with filters, statuses, and indicators that facilitate queries and analysis.<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Root cause analysis” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||||false|false” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” open=”off”]Identify the root causes of each occurrence with methodologies such as Ishikawa and 5 Whys, ensuring effective corrective actions and preventing recurrences.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code _builder_version=”4.27.6″ _module_preset=”default” global_module=”27766″ global_colors_info=”{}”]